FAQ

We have gathered our customers’ most common questions about products, regulations, projects and orders. If you can’t find what you are looking for, write to us and we will get back to you.

Products

What types of doors does Andreu manufacture?

Andreu manufactures metal doors for different uses: fire doors, multipurpose doors, residential doors, acoustic doors, sliding doors, swing (double-action) doors, storage room doors and special solutions for technical projects. We also manufacture frames and subframes, meter doors and accessories.

A fire door is tested and classified according to its fire resistance (for example EI2 60) and forms part of the building’s fire compartmentation. A multipurpose door is a general-use metal door —for storage rooms, plant rooms, garages or service areas— with no fire resistance classification.

Yes. In addition to our standard range, we adapt our engineering to singular projects that require special dimensions, configurations or performance, such as hospitals, airports or large logistics centres.

We offer galvanised and pre-lacquered finishes, lacquering in RAL colours on request, two-tone versions, wood and stainless steel finishes, depending on the model. You can view them in our finishes section and in the finishes catalogue.

Regulations and certifications

What does the EI2 60 classification mean?

It indicates the door’s fire performance: E is integrity (it does not allow flames or gases to pass), I2 is thermal insulation and 60 is the number of minutes for which both properties are maintained. The classification is obtained through testing in accordance with standard UNE-EN 1634-1.

Yes. Since 1 November 2019, CE marking has been mandatory for external pedestrian fire doors, in accordance with standard EN 16034, and our fire doors carry it.

Yes. We have a smoke kit that allows our doors to achieve smoke control performance in accordance with European standard UNE-EN 1634-3.

In our Downloads section you will find catalogues, order forms, installation instructions, specification texts and DWG drawings. If you need a specific document, you can request it using the form on this page.

Projects and specification

Do you offer advice to architects and engineering firms?

Yes. We support each project from specification through to installation, proposing solutions based on tested assemblies that comply with current regulations from the design stage.

Yes. In the Downloads section you will find the specification texts for our doors, ready to include in your projects, as well as drawings in DWG format.

We take part in all kinds of projects: hospitals, airports, stadiums, institutional buildings, shopping centres and major infrastructure. You can see some of them in our Projects.

Orders, installation and contact

How can I place an order?

You can download the order form for the model in the Downloads section or get in touch with our sales team, who will help you define the right solution.

Yes. The installation instructions for each model are available in the Downloads.

Yes. Andreu is present in more than 40 countries. For international enquiries you can contact our export department at export@andreu.es or on +34 961 343 100.

You can call our switchboard on +34 961 343 206, email us at andreu@andreu.es or visit us at C/ Ciudad de Sevilla, 20, 46988 Paterna (Valencia). You can also use the form on this page.

Can’t find your answer?

Send us your question and our technical team will get back to you as soon as possible.